Terms of Service

These Terms of Service ("Terms") are an agreement between you ("you", "user") and the TukLuy team ("TukLuy", "we", "our") about your use of the TukLuy mobile application (package com.tukluy.app), the website at tukluy.com, and any related services (together, the "Service"). Please read them before using the Service.

1. Accepting these Terms

By downloading, installing, opening, or using the Service you confirm that you have read these Terms and agree to them. If you do not agree, please do not use the Service. If you are using the Service on behalf of a business, you confirm that you have the authority to bind that business to these Terms.

You must be at least 18 years old, or the legal age of majority where you live, to use the Service.

2. The Service

TukLuy is an offline-first point-of-sale and shop-records app:

• You can open the app and start selling immediately, without an internet connection and without creating an account.
• Records are saved on your phone first. If you sign in, an encrypted mirror copy is synced to our servers so that you can recover your data if you change phones or lose your device.
• The app supports two currencies side by side with a user-defined exchange rate, simple stock-keeping, and customer-debt notebooks.

TukLuy is a record-keeping tool. It is not an accounting service, a tax-filing service, a payment processor, or a banking service.

3. Your account

You can use the basic functions of TukLuy without an account. Sign-in is offered through Firebase email/password, Google Sign-In, and Apple Sign-In. Once you sign in:

• You are responsible for keeping your sign-in credentials secret. If someone else gains access to your account, they can see your shop records.
• Tell us at hello@tukluy.com promptly if you believe your account has been used without your permission.
• You may have one TukLuy account per natural person; please do not create multiple accounts to evade limits or bans.

4. Your responsibilities

• Data accuracy. You are responsible for the accuracy of the data you enter — prices, stock counts, customer names, debt amounts, payments. TukLuy reproduces what you typed; it does not verify it.
• Backups. Your records are stored on your device first. If you use the app without signing in, or if you uninstall the app before syncing, you may lose those records permanently. We strongly recommend that you sign in to enable cloud backup, and that you do not rely on a single device as your only record.
• Tax and legal compliance. You are responsible for paying any taxes that apply to your business and for complying with the laws of the country where you operate (including consumer-protection, bookkeeping, and invoicing rules). TukLuy is not a substitute for an accountant or lawyer.
• Your customers. If you store your customers' names and phone numbers inside TukLuy, you are the data controller for those records and you must comply with the local law about how customer data is collected, used, and disclosed.
• Updates. We may release updates to fix bugs, improve performance, or add features. We strongly recommend you keep the app up to date. We may stop supporting older versions after a reasonable transition period.

5. Things you must not do

You agree that you will not:

• Use the Service for fraud, money laundering, false bookkeeping, or any other illegal activity.
• Reverse engineer, decompile, or otherwise try to extract the source code of the app, except to the extent local law expressly allows.
• Tamper with the app, modify it, or bypass version-update or authentication mechanisms.
• Attempt to access accounts, data, or systems that are not yours, or to disrupt the Service (for example by sending automated traffic, by probing for vulnerabilities without permission, or by attempting denial-of-service).
• Use the Service to send unsolicited messages to your customers or anyone else.
• Resell, sublicense, or commercially redistribute the Service without our written permission.

6. Disclaimers

The Service is provided "as is" and "as available".

To the maximum extent permitted by law, we make no warranties about the Service, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. In particular:

• Availability. We make a best effort to keep the cloud sync service available, but we do not offer a contractual uptime SLA in this version of the Terms. Sync may be temporarily unavailable due to maintenance, network problems, or events outside our control.
• Data loss. Although we provide cloud sync as a safety net, data loss can still happen — for example if you uninstall the app before syncing, if your phone is damaged before syncing, or if a sync error occurs. You should not rely on TukLuy as your only record.
• Third-party services. Some parts of the Service depend on third-party providers (Google, Apple, Cloudflare, Linode/Akamai). Outages or changes at those providers can affect the Service.
• Professional advice. Nothing in the app is accounting, tax, or legal advice. Use a qualified professional for those decisions.

7. Limitation of liability

To the maximum extent permitted by applicable law, in no event will TukLuy, its team members, or its service providers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, or data, arising out of or related to your use of (or inability to use) the Service, even if we have been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, our total aggregate liability for any claim arising out of or related to the Service is limited to the greater of: (a) the amount you have paid us for the Service in the 12 months before the event giving rise to the claim, or (b) US$50.

Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, the above limits apply only to the extent permitted by law, and nothing in these Terms limits liability that cannot be limited by law (such as for fraud or for death or personal injury caused by negligence).

8. Intellectual property

• Our property. The TukLuy app, the TukLuy and ទុកលុយ marks, the website, and the underlying source code are owned by us (or licensed to us). We grant you a personal, revocable, non-exclusive, non-transferable, limited licence to install and use the app for your own shop business, subject to these Terms.
• Your data. The records you enter into TukLuy — your products, sales, customers, photos — remain yours. We do not claim ownership over them.
• Your licence to us. To run the Service, you grant us a worldwide, royalty-free licence to host, copy, transmit, back up, and display your data, but only for the purpose of providing the Service to you and only as described in our Privacy Policy.

9. Paid features

The current version of TukLuy is free to use. We may introduce paid features in the future (for example, advanced reporting, multi-staff access, or extended cloud storage). If we do:

• We will give at least 30 days' notice in the app and by email (if you provided one) before any feature you already use becomes a paid feature.
• You will always be able to keep using your existing data and to export it, whether or not you choose to pay.
• Specific pricing, billing, refund, and cancellation terms for paid features will be set out in a separate addendum when those features launch.

10. Suspension and termination

• You can leave at any time. Uninstalling the app removes the local copy of your data. To delete the cloud copy, follow section 7.3 of the Privacy Policy.
• We may suspend sync if we reasonably believe an account is being used for fraud, abuse, or to violate these Terms, or if we are required to do so by law. We will try to give you notice except where doing so would harm an investigation or another user. Local data on your device is not affected by a server-side suspension.
• Termination effects. Sections 4 (Responsibilities), 5 (Prohibited), 6 (Disclaimers), 7 (Liability), 8 (IP), 12 (Law and Disputes), and 13 (Contact) survive termination.

11. Changes to the Service or Terms

We may change the Service or these Terms from time to time. If we make a material change to these Terms, we will update the "Effective" date and version number at the top, notify you in the app, and (where the law requires it) ask you to accept the new version. Continued use of the Service after a change means you accept the updated Terms; if you do not accept them, please stop using the Service.

12. Governing law and disputes

Governing law: These Terms are governed by the laws of Singapore (placeholder — to be confirmed once the operating entity is registered), without regard to its conflict-of-laws rules.

Disputes: If a dispute arises, please contact us first at hello@tukluy.com. We will try in good faith to resolve it informally within 30 days. If we cannot, the dispute will be resolved by binding arbitration administered by the Singapore International Arbitration Centre (SIAC) under its then-current rules, seated in Singapore and conducted in English (placeholder — to be confirmed).

Nothing in this section prevents either of us from seeking urgent injunctive or equitable relief in a court of competent jurisdiction. If a class-action waiver or mandatory arbitration is unenforceable where you live, the rest of this section still applies and the unenforceable parts are severed.

13. Contact

• General: hello@tukluy.com
• Privacy: privacy@tukluy.com
• Website: tukluy.com
• Postal address: Address TBD